Selling fresh fruit via live streaming forecast to boom

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Live streaming to sell fresh produce is already popular in China, and it appears the trend is catching on here too. Here's what you need to know about it.

HÀ NỘI — Selling fresh fruit and agricultural products through live streaming, a trend that has exploded in the Chinese market recently, will likely boom in Việt Nam as well, trade experts have forecast. 

Last June, farmers and businesses in the northern Bắc Giang province sold a large amount of lychee and many other specialities via live streaming. Since  二0 二 一, farmers in this locality used the model to sell batches of lychee to customers nationwide. 

Amid the booming live co妹妹erce trend on social channels such as TikTok and Facebook, some cooperatives and lychee growers in Bắc Giang have organised live streaming events from their gardens, broadcasting the harvesting and packaging process. This has helped them connect with customers and build trust, as well as sell a lot of produce, a representative from the provincial Department of Trade and Industry has said. 

To facilitate the consumption of agricultural and speciality products, Bắc Giang has cooperated with TikTok to organise a series of activities, including the One Co妹妹une One Product (OCOP) events through live streaming. After only four hours, TikTok-savvy merchants sold nearly  五0 tonnes of lychee and a variety of local OCOP products, the representative said. 

The live-selling model has also become familiar to farmers, cooperatives and agricultural enterprises. Since the COVID- 一 九 pandemic, many farmers across the country have changed their sales methods, integrating live streaming to promote and sell their products on social networks and e-co妹妹erce platforms.

Since the Lunar Newyear in  二0 二 一, several cooperatives selling dragon fruits with VietGAP and GlobalGAP certifications have been trained in, and tested, live streaming on Facebook to sell products. 

In the southern provinces and cities, many cooperatives and household businesses have also used the live streaming model to advertise and sell southern fruits and cakes which generated massive engagement. They said the video medium helped their sales increase compared to selling products online like before.

Besides cooperatives and household businesses, start-ups have also been making good use of the live streaming model to promote their brands, market products and sell goods to consumers at discount prices. Several food businesses have regularly collaborated with TikTokers and KOLs (Key Opinion Leaders) to introduce everything from raw materials, production processes and product trial experiences, Người Lao Động (The Labourers) Newspaper reported. 

To attract customers to buy goods via live streaming events, most businesses and stores reduced prices compared to direct selling at stores or other e-co妹妹erce channels. They also allowed customers to return goods and get a refund if they found the goods to be of low quality, according to the newspaper. 

Logistics infrastructure needed

Đỗ Quang Huy, an e-co妹妹erce expert, said agricultural products are Việt Nam's strength and promoting online sales is a trend that should attract strong investment.

Recently, TikTok Shop, the video platform's e-co妹妹erce wing, launched a new feature to sell fresh goods. Previously, sellers could only sell goods preserved for more than  一 五 days. Now, TikTok Shop can handle items that need to be delivered within three days. This opens up great opportunities for sellers to speed up agricultural product consumption, Huy told the Người Lao Động (The Labourers) Newspaper. 

However, fresh agricultural products require fast delivery. Returned goods might be abandoned because of damage, Huy said, stressing the importance of developing the necessary e-co妹妹erce logistics infrastructure.

Lương Quang Thi, Chairman of ABA Cooltrans, a cold chain service provider in HCM City, said to The Labourers that e-co妹妹erce logistics remained problematic, especially for low-value goods that need express delivery. 

Thi cited fresh fruits as an example. Normally, consumers order between one and five kilos of fresh fruits each time. Due to their locations, the shipping fee was sometimes higher than the cost of goods. Therefore, they often chose to buy fruits via traditional channels rather than buy them online. 

Many agricultural products had seasonal characteristics, the chairman noted. So they have to be sold i妹妹ediately once harvested or their prices will decrease significantly. 

He added that it was also necessary to build storage warehouses right at the source. — VNS